Shipping & Returns

How will my order be shipped?

All orders ship from our warehouse in The Netherlands ( 🇳🇱 ). We offer fast, free shipping on every purchase. Your items may arrive in a sturdy box or padded envelope, depending on the size of your order.

How long does delivery take?

We process and ship orders within 1–2 business days . Once dispatched, delivery times are approximately:

• 🇳🇱 Netherlands: 1 day
• 🇧🇪 Belgium: 1–2 days
• 🇪🇺 Other EU countries: 2–5 days

Please contact us if you want to order from outside of Europe.

What is your return policy?

We offer a 30-Day Risk-Free Trial . If you're not completely satisfied with your purchase, simply contact us within 30 days of delivery, and we will guide you through returning your items for a full refund.

Do you provide a warranty?

Absolutely. We stand by the quality of our products with a 2-Year Warranty . If you encounter any issues, please reach out , and we'll work with you to find the best solution—whether that's a repair or a replacement.

There's a problem with my order. What should I do?

If anything arrives damaged or incorrect, please contact us immediately. We'll resolve the issue as soon as possible so you can get back to enjoying your remodius gear.