Contact

We're here to help, personally.

Questions about a product, your order or your setup on the go? Email us or use the form. You'll get an answer from someone who uses the products themselves.

Regina EmailRegina · Customer servicesupport@remodius.comReply within 2 business days
Company details

Remodius
Oirschotsedijk 18
5651 GC Eindhoven, Netherlands
KVK 97573221
VAT NL868118539B01

Ordering for your business or want to work together? Email us with 'B2B' in the subject line.

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Is your question about an order? Add your order number and we'll look into it right away.

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Good to know

Frequently Asked Questions

When will my order arrive?

Order before 23:00 and your package arrives Wednesday.*

*We deliver Monday to Saturday, not on Sunday. If you order during the weekend, your package will be delivered on Monday.

How do returns work?

30 days to change your mind on every order. Not happy? Send your product back and you'll get your money back fast.

How long is the warranty?

2-year warranty on manufacturing defects. Something wrong? We'll sort it out personally.

How do I reach customer service?

Email support@remodius.com and you'll get a quick, friendly reply.